Click on the blue links below for more information on each resource

Tacoma Public Utilities Emergency Assistance

TPU passed an Emergency Assistance Program which provides a utility credit of up to $250 for eligible single-family households to use toward their TPU bill. This program has fewer criteria than their existing Bill Credit Assistance Program, so families who have been declined in the past may want to check again. Visit the website and scroll down to view income eligibility requirements. Other restrictions may apply, families will need to check directly with TPU or fill out the application to determine eligibility.

Contact TPU: 253-502-8600

Metropolitan Development Council Energy Assistance

MDC Energy Assistance provides a once per year grant to assist low-income households with heating costs within the city of Tacoma only. Families must apply online and provide pay stubs and utility bills to support their application. Visit the website to see eligibility requirements and for any updates or changes to the program as a result of COVID-19.

Contact MDC Energy Assistance: 253-572-5557

Comcast Internet Essentials & Xfinity Wifi

Comcast is offering two months free of their Internet Essentials package to qualifying low-income households. Income restrictions apply, so check their website to see if your family qualifies or call your nearest Comcast store.

They are also making their Xfinity Wifi hotspots available to access. Click here for a map of Xfinity hotspots:

“Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.”

Visit or Contact Comcast: 1-800-934-6489

AT&T Internet Access

Access from AT&T provides low-cost internet access to qualifying households at $10 per month. Households will need to check service availability and eligibility on the AT&T website, which states “if you qualify via income or participation in the National School Lunch or Head Start programs, you can apply online.”